Service Standards and Conduct

For each client, we develop a specific service plan to ensure that we are meeting your needs.

• We respect your company and personnel privacy and security.
• We only clean and maintain areas for which we are authorized.
• We only bring Authorized Petersen Service Company Team Members to your site.
• We do not clean or touch computers, monitors, or other electronic equipment unless expressly authorized to do so.
• We do not remove any items from your facility, except garbage and recycling in authorized receptacles, unless expressly authorized to do so.
• We never sit at your desks, eat or drink your food or beverages, or smoke in your facility or on your grounds.
• We do not turn on or off or change your thermostat, computers, radio or television.
• We only deliver service on contracted days and at specified hours unless expressly authorized to do so and we do not loiter at your facility either before or after our work is complete.