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About Petersen Janitorial
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| QUALIFICATIONS |
Management career of over 40 years, with extensive range of skills and experience including:
ORGANIZATION DEVELOPMENT
- Selecting, evaluating, hiring, in-service training, supervising, and disciplining personnel
- Establishing and defining goals and performance standards
- Coordination of legal and governmental requirements and securing licenses
- Developing standard operating procedures for multi-unit operations throughout the Northern California Region
- Drafting and implementing policies and procedures for private institutions, acute care hospitals and government agencies
- Maintaining communications with union shop stewards and representatives to resolve grievance, disciplinary and related matters
- Maintaining payroll, personnel and other records as required according to standards of all the accrediting and regulatory bodies and commissions
- Developing operating, payroll and capital equipment budgets
BUSINESS ADMINISTRATION
- Staff scheduling and fiscal forecasting
- Subcontractor negotiation and monitoring
- Budget containment and profit planning
- Union contract adherence
SERVICE PLANNING
- Developing regular maintenance services from terminal operating room procedures to construction project management and preventive maintenance programs
- Managing maintenance of company vehicles and specialized equipment
- Performing and documenting quality assurance inspections to assure compliance with the rules and regulation of regulatory and accrediting agencies
- Evaluating, monitoring usage and directing procedures within the linen and laundry department
- Testing and evaluating new products and equipment, including monitoring the supply usages to ensure cost containment
- Ongoing interaction with physicians, patients, visitors and all key staff of other departments to resolve cases of dissatisfaction with regard to housekeeping services
- Working closely with engineering department, infection control and safety officers to ensure the environment is consistently maintained in an attractive manner including performance and documentation on schedule cycle-cleaning duties.
- Participation in JCAHO inspection survey process
PERSONNEL TRAINING
- Supervising and monitoring compliance of policies and procedures according to JCAHO, Title 22, OSHA, and NFPA; identifying and correcting non-compliance
- Supervising and monitoring the handling and disposal of infectious, toxic, and hazardous wastes, including on-site Santipak Autoclaving Operations
- Providing continuous documented in-service training for all employees, including orientation training for new hires in accordance with safety rules, job procedures, and duty list; cross training of personnel to increase staffing flexibility
- Developing, implementing and revising job descriptions and procedures
- Analyzing task, goals, and performance levels, and performing evaluations of employees and new hires; motivating employees to increase their job performance and hospital loyalty; suspending and terminating employees as warranted, ensuring courtesy, and maintaining professionalism
- Implementing Universal Precaution Guidelines, including training support coordinator for facility-wide mandatory safety program presentations, including code GAMA and other related disaster drills
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EXPERIENCE |
- PETERSEN SERVICE COMPANY, Benicia, California
- Eldon T. Petersen, General Manager/Owner
- Manage company operations in industrial housekeeping on contract
- Provide facility management/construction and repair services
- Partnering with Property Management Companies providing a complete range of facility maintenance and support services
- Associate Housekeeping Consultant to various large organizations; selected materials and methods; evaluated contractor performance, etc.
- Held positions of Department Director of two California community hospitals and clinics
- Performed management duties in a licensed 234-bed acute care hospital, 175,000-square-foot general medical center, including off-site medical facilities
- Supervised a staff of 90 FTEs which included working on day, evening, graveyard, and weekend shifts
- Advised, monitored, and implemented ways to minimize and reduce supply and equipment budget of $286,000 and personnel budget of $1,375,500
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